Simply call or whatsapp the Yeex number 081 3126 5829 0r 081 5946 3625 to place your order

Every time you place a YEEX Errand order, you: 1. Earn loyalty points 2. Unlock discounts & free deliveries 3. Eligible for credit facility 4. Get priority service and special offers

The YEEX Errand Loyalty Programme rewards customers who trust us with their regular household shopping. Every order brings you closer to free deliveries, discounts, and exclusive perks.

Yes, you can still call or whatsapp your request and the Errand Lady will advice you through the process

1. Be a Regular Yeex Errand User #You must consistently use Yeex Errand for your weekly or monthly household grocery shopping. # Credit eligibility is based on usage frequency and reliability, not one-time orders. 2. Use the Service Multiple Times Monthly #Eligible users typically place at least two (2) or more errand orders in a month. #This helps Yeex assess your shopping pattern and trust level. 3. Credit Comes With a Spending Cap #Once approved, you’ll be given a spending limit based on your usage history. #This limit determines how much you can shop for groceries on credit. 4. Shop Now, Pay Later #With the credit facility, you can order groceries and pay at a later date. #This is ideal for managing cash flow while keeping your household stocked. 5. Facility Renews Automatically #Once you fully settle your outstanding balance, your credit facility is: Automatically renewed; Ready to be used again for future grocery orders

The errand service currently covers Victoria Island, Ikoyi and Lekki-1 (Environ)

1. Express Delivery (Within 24 Hours) Best for urgent or same-day planning Place your order before 12:00 noon Ideal for: #Running out of essentials #Unexpected guests #Busy days when you need fast delivery Orders placed after 12 noon will be processed the next day. 2. Standard Delivery (Within 48 Hours) Best for planned or bulk shopping. Order anytime Delivery happens within 48 hours of when you place your order Perfect for: #Weekly or monthly household shopping #Bulk groceries #Better planning and flexibility

Damaged Items: Report within 24 hours with photos; we’ll investigate and offer replacement or refund where applicable. Missing Items: Contact us right away; we’ll verify and deliver the missing item or issue a refund. Wrong Item Purchased: Inform us within 24 hours; we’ll arrange an exchange (subject to store policy). Failed Pickup/Delivery: We’ll contact you to reschedule; a fee may apply if caused by incorrect details or unavailability. How to Report: Reach out via WhatsApp, phone, or email with your order number and issue details. At Yeex Errand, we’re committed to resolving issues quickly, fairly, and professionally.

Yeex Errand accepts payments via bank transfer, credit/debit cards, and mobile payment platforms.

Yes, refunds are processed for canceled errands as per Yeex Errand's refund policy.

Yes, Yeex Errand allows you to schedule errands up to a week in advance for better planning.

Yeex Errand partners with trusted suppliers and vendors, and conducts regular quality checks to ensure customer satisfaction.

In case of delays, Yeex Errand will notify you promptly and provide updates on the status of your errand.